Privacy Policy

Last updated: 14 October 2026

REALMS London LTD (“REALMS”, “we” or “us”) respects your privacy and is committed to protecting your personal information.

This policy explains how we collect and use information when you visit shop-realms.com, place an order, subscribe to our mailing list or contact us.

Information We Collect

We may collect your name, email address, telephone number, billing and delivery details, order information and correspondence.

Our website may also collect technical information, including IP addresses, browser details and website activity, through Squarespace and its analytics tools.

How We Use Your Information

We use your information to process and fulfil orders, arrange deliveries, respond to enquiries, maintain our website and meet legal obligations.

If you subscribe to our mailing list, we may also send you news about REALMS collections, products and occasional updates.

We process personal information to fulfil orders, comply with legal obligations, pursue legitimate business interests or, where required, with your consent.

Payments and Third-Party Services

Our website is hosted by Squarespace, and payments are processed through Stripe and PayPal.

We use Squarespace Email Campaigns to manage newsletter subscriptions. You can unsubscribe at any time using the link in our emails.

We may share information with delivery providers where necessary to fulfil orders. We do not sell your personal information.

Some service providers may process information outside the UK, subject to applicable data protection safeguards.

Cookies

Our website uses cookies for essential website functions and, where enabled, analytics. You can manage your preferences through the cookie settings on our website.

Data Retention and Your Rights

We retain personal information only for as long as necessary, including to meet legal and accounting obligations.

Under UK data protection law, you may have the right to access, correct or request deletion of your personal information, restrict or object to certain processing, and withdraw consent where applicable.

For privacy enquiries or requests, please contact us using the email address below. You can also raise concerns with the Information Commissioner's Office at www.ico.org.uk.

Contact

REALMS
info@shop-realms.com

We may update this policy from time to time. The latest version will be available on this page.