Terms of Use

ORDER ACKNOWLEDGEMENT

After placing an order with us, you will receive an e-mail from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted.

We must receive payment in whole for the goods that you order before your order can be accepted. Once payment has been received by us we will send you an email confirming that your order has been accepted and has been dispatched. Our acceptance of your order brings into existence a legally binding contract between us.

Once your order is confirmed and goods are ready to be dispatched we will notify you via email along with the tracking number.

PAYMENT & PRICING

All prices on the Realms Website are given in British Pounds Sterling (£) and are shown inclusive of UK sales tax (VAT) at the current rate of 20% but exclusive of delivery costs. Please see the Shipping section in FAQS for current delivery costs and dates.

Please note Realms has no control over any customs or import duties that could be levied when the package reaches your destination country and for which you will be liable.

You must pay by debit, credit card or via Paypal at the time of the order. The price of any product is the price in force at the date and time of your order. We reserve the right to change the prices on our website without prior notification. Occasionally errors can occur.

Before accepting your order, we will inform you if a product's correct price is higher than that stated in your order and you may cancel the order.

CUSTOMER RESPONSIBILITES

The customer must ensure that all information provided at checkout is correct and complete. If information on the order form is incorrect, incomplete or misleading then the customer will be liable for any costs involved in resolving the matter.

PRIVACY

This website collects personal data to power our site analytics, including:

Information about your browser, network, and deviceWeb pages you visited prior to coming to this websiteYour IP address

This information may also include details about your use of this website, including:

Clicks Internal links Pages visited Scrolling Searches Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.